Mailbox sensor and bridge don’t work

Last week I installed a brand new Mailbox Sensor with the Ring Bridge

But whatever I do

Reset and reinstall Ring bridge/Mailbox sensor 7times

  • followed all tips I could find on the web still I do not get any push notifications or sound

•The Bridge/Mailbox sensor is correct installed

•The signal is good

•The Mailbox sensor works and indicate movement in the Ring App, but no push notes or sound comes on my phone

•I did even subscribed Ring Protect Pro 10€ to see if I was needed to pay for get it to work, but ofcourse not :confused:

Is this the trick to add it in a group to get it to work please explain how you did this? :roll_eyes::pray:t2: