G
Low battery on stick up camera
troubleshooting
wireless-security-cameras
Am having issue with my stick up camera that works on battery. it is same error that others are receiving on their wired cameras. i have done the normal steps of removing and setting up the camera again. i've uninstalled the app as well. I believe the issue is with the app itself. If i login on the website the camera works fine so it's got to be the app!
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15-09-2023 04:44:45
Responses (1)
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Caitlyn_Ring
Hi @Gatorjoe. To clarify, are you receiving a message that your Stick Up Cam's battery is low? Make sure to fully charge it with the provided charging cable for about 6-8 hours, then put the battery back in the Camera. Perform a quick reboot once the fully charged battery is inserted, and the percentage should be updated. If it's not, please follow up with our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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18-09-2023 11:14:43
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