Longer ring alert on phone

Q:Hi how do I make the ring alert last longer as it only rings twice then cuts of? I have tried the ring x4 on the settings but it still only rings twice then cuts off? Thanks

Hey @Phil4. Are you talking about the Ring Default (Plays x4) in the App Alert Tones? I just tried this myself and found that there is a bit of a 3 second pause in between when the alert plays. I recommend giving it time to play the sound all the way through, and if it still only plays once with Ring default sound, please remove the Ring app, reboot your phone (turn it off/on) and then reinstall the Ring app. Let me know if that fixes that for you! :slight_smile: