Responses (42)

• 6

  687

  RTSP and ONVIF functionality on your cameras, please !!!

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  03-05-2021 11:21:18

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• A

  Arbie

  [quote="687, post:48, topic:4424"] RTSP and ONVIF [/quote] This, would pay to get access. Also, this would allow me to extend on the Ring platform by adding additional Ring cameras. Even though I like the cams, I now cannot purchase them because of not being able to add them to Surveillance Station

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  14-05-2021 09:32:36

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• C

  Chelsea_Ring

  Thank you for the requests and feedback on this feature, neighbors! At Ring we value both your security and your privacy. For this reason, when you are not [subscribed to a Protect Plan](https://support.ring.com/hc/en-us/articles/360030333671-How-to-Subscribe-to-the-Ring-Protect-Plan), your videos are not stored anywhere and can only be seen in real time. This means there would be no means or alternative way of storing your videos without a Protect Plan, as this is what saves your recordings. At this time, the best way to save your videos beyond your subscription storage, is by downloading them directly to your computer or mobile device. This can be done in both the Ring app and from Ring.com when logged in and visiting via web browser.

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  23-09-2021 10:15:46

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  Tch626

  Hello Chelsea, I have been monitoring this thread over the past 18 months. I am truly disappointed in the lack of engagement by Ring staff on this simple issue. More so, your response does not fully address the concerns/recommendations of this thread. Most of the users here, myself included, are willing to pay MORE for a local storage/DVR option when WiFi cuts out. So your issue of not storing videos without a Protect Plan subscription is moot. At this point, my only reason for staying with Ring is because of the cost-effective Alarm monitoring solution you currently offer. Ironically, the same plan that includes cloud storage for videos... I have been researching the market to identify cameras that offer similar futures to Ring with local storage in addition to storing videos in the cloud. Ideally, something that also supports Apple HomeKit (another issue with Ring to be discussed later). While some consumers will pick and choose their plans to save money, most of us want a system that will offer 24/7 around-the-clock security. Ring has certainly been lagging on this aspect of its cameras compared to competitors. This is why I am hesitant to buy any new Ring products other than Alarm related. Even then, I already retreat buying two Z-wave modules for my locks when I should have gone with Apple HomeKit modules. There may come a time where a lawsuit, perhaps a class action lawsuit, for RIng Cameras that fails to capture an important event because of accidental loss or purposeful tampering of the internet. The best way to address this is for Ring to allow Subscribers to purchase an additional base station with or without a monthly fee increase. This base station would connect to the router and manage all of the camera feeds. It will be large enough to store the recordings for seven days. This base can upload videos to the cloud during the night to reduce bandwidth bottleneck issues during the day. A local storage/processing base is genuinely something I hope Ring pushes out soon before other solutions appear that makes users jump ship.

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  24-09-2021 05:02:54

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  Tch626

  Hello Chelsea, I have been monitoring this thread over the past 18 months. I am truly disappointed in the lack of engagement by Ring staff on this simple issue. More so, your response does not fully address the concerns/recommendations of this thread. Most of the users here, myself included, are willing to pay MORE for a local storage/DVR option when WiFi cuts out. So your issue of not storing videos without a Protect Plan subscription is moot. At this point, my only reason for staying with Ring is because of the cost-effective Alarm monitoring solution you currently offer. Ironically, the same plan that includes cloud storage for videos… I have been researching the market to identify cameras that offer similar futures to Ring with local storage in addition to storing videos in the cloud. Ideally, something that also supports Apple HomeKit (another issue with Ring to be discussed later). While some consumers will pick and choose their plans to save money, most of us want a system that will offer 24/7 around-the-clock security. Ring has certainly been lagging on this aspect of its cameras compared to competitors. This is why I am hesitant to buy any new Ring products other than Alarm related. Even then, I already retreat buying two Z-wave modules for my locks when I should have gone with Apple HomeKit modules. There may come a time where a lawsuit, perhaps a class action lawsuit, for RIng Cameras that fails to capture an important event because of accidental loss or purposeful tampering of the internet. The best way to address this is for Ring to allow Subscribers to purchase an additional base station with or without a monthly fee increase. This base station would connect to the router and manage all of the camera feeds. It will be large enough to store the recordings for seven days. This base can upload videos to the cloud during the night to reduce bandwidth bottleneck issues during the day. A local storage/processing base is genuinely something I hope Ring pushes out soon before other solutions appear that makes users jump ship.

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  24-09-2021 05:03:56

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  Tch626

  Hello Chelsea, I have been monitoring this thread over the past 18 months. I am truly disappointed in the lack of engagement by Ring staff on this simple issue. More so, your response does not fully address the concerns/recommendations of this thread. Most of the users here, myself included, are willing to pay MORE for a local storage/DVR option when WiFi cuts out. So your issue of not storing videos without a Protect Plan subscription is moot. At this point, my only reason for staying with Ring is because of the cost-effective Alarm monitoring solution you currently offer. Ironically, the same plan that includes cloud storage for videos… I have been researching the market to identify cameras that offer similar futures to Ring with local storage in addition to storing videos in the cloud. Ideally, something that also supports Apple HomeKit (another issue with Ring to be discussed later). While some consumers will pick and choose their plans to save money, most of us want a system that will offer 24/7 around-the-clock security. Ring has certainly been lagging on this aspect of its cameras compared to competitors. This is why I am hesitant to buy any new Ring products other than Alarm related. Even then, I already retreat buying two Z-wave modules for my locks when I should have gone with Apple HomeKit modules. There may come a time where a lawsuit, perhaps a class action lawsuit, for RIng Cameras that fails to capture an important event because of accidental loss or purposeful tampering of the internet. The best way to address this is for Ring to allow Subscribers to purchase an additional base station with or without a monthly fee increase. This base station would connect to the router and manage all of the camera feeds. It will be large enough to store the recordings for seven days. This base can upload videos to the cloud during the night to reduce bandwidth bottleneck issues during the day. A local storage/processing base is genuinely something I hope Ring pushes out soon before other solutions appear that makes users jump ship.

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  24-09-2021 05:03:56

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  Tch626

  It looks like our voices were finally heard with Amazon/Ring finally announcing Ring Alarm Pro today. I will be looking into this a bit more but from the outset, it sounds like what most of us want. Edit: Looks like the new feature has a specific name called Ring Edge for local storage. See my new post and question regarding this feature. Slightly disappointed but better than nothing for now I guess.. I really hope at launch that users are not required to choose between cloud or local storage but just have things processed and stored locally only to have it uploaded to the cloud at a later time to make use of the 30/60 day cloud storage... Or have an ability where we can connect our own larger hard drives to store 30 days worth of footage like a traditional CCTV setup. A maximum of 512 gb for users with 10+ cameras may be insufficient. https://community.ring.com/t/ring-edge-on-alarm-pro-local-video-storage/84796?u=tch626

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  28-09-2021 05:24:21

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• B

  batfish

  Bad business decision by ring. Owing to lack of RTSP feed I have removed and replaced with doorbird.

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  08-10-2021 01:13:32

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