Live View problems

So the Live View works fine on my Alexa devices and my wife's phone, but my phone is the only device it doesn't work on. However it will work with the Rapid Ring app. Why won't it show me live feed on the regular Ring app? Don't tell me it has to do with internet connection because that is clearly not the case here.Everything you tell me to try I've tried already. This is definitely an issue on Rings end and it needs to be addressed. Also fun fact, when I click Live View and it just sits there and spin, the app is actually recognizing the Live View is active even though it doesn't come up. I know this because if I go into the feed it shows all my Live Views that I attempted to view.So Ring if you have a solution that doesn't involve internet issues then I would love to hear it.