Live View not Working with Dual Sim
Hi So I have my iPhone 11 Pro that has iOS 15.3.1, here in Australia I have two providers Telstra(Physical) and Vodafone (E-Sim) when I turn the second line off the live view starts working, it doesn't matter which line I disable it starts working. I have uninstalled the app and re-installed the app, reset the network settings, even restarted the phone on LTE Im getting great speeds over 100mbps. My Ring Door Bell has Great Wifi (-48 RSSI) and there's no issues with download or upload speed Doorbell is hardwired with a ring transformer Rapid Ring works ok but occasionally drop outs. 
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12-03-2022 08:46:44
Responses (26)
- L
I still have this problem. This issue has been know for a long time now, but the Ring team does not see the need to fix this. Apparently they don’t mind if people around the world have the same problem with their Ring camera’s. I’m about to throw al my camera’s in the trash and upgrade to a brand that doesn’t have this problem and with a support team that really tries to help their costumers. It’s such a stupid problem, even my 10 dollars budget camera i use for my balcony is able to work with dual-sim. How a big brand name like Ring can have this problem for months without even acknowledging it just baffels me to be honest
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04-02-2023 05:17:07
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- S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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06-03-2023 05:17:54
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- T
Here in Spain the same issue, with several iPhones, SE, 12, 13,14… dual SIM not possible, one SIM perfect. I use some times Alexa app to answer ring calls, works better with dual SIM. Please RING, solve this IMPORTANT issue. Thanks
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28-11-2024 02:23:45
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- C
Same here in France : we are a lot to have DUAL SIMS (personal line and professional line) and I’ve never been able to answer calls instantly from my phone… and I lost precious time when it was burglars… I have ring for more than 7 years now and this issue is really annoying, I don’t understand why a so critical issue has still not been solved ! PLEASE FIX IT !!!! And at least PROVIDE a WORKAOUND in the meantime !
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10-12-2024 12:33:55
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user34699
. RING fix it!!! Seems we’ve done the triage for you.. it’s definately a repeatable process.. Call on the smart IT folks at Amazon if you need to.. I’ve got slack, teams, webex all streaming full video calls on this same setup, But somehow I can’t see who’s knocking at my door unless I’m sitting at home on Wi-Fi!?!? Don’t blame it on my cellular bandwidth… that’s not the issue here. Just fix YOUR issue!!
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28-01-2023 07:22:32
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