I’m using the chrome browser to access my ring dashboard on the web from a Win10 PC. I’m able to see the “live view” for any of my cameras, but when I click the audio button there’s no sound. I’m not referring to 2-way audio, just being able to listen to the camera live audio. Other audio streamed through chrome (spotify, etc) works fine. Any assistance appreciated!
Hi there, @michaeltee! When viewing live video from your web browser, please ensure your audio is enabled and volume up, then check for any speaker, microphone, or “answer” icons to initiate the two way audio. The event audio itself should be heard when viewing the video, unless your device is muted. Please also ensure there is not a vpn enabled on this machine. Feel free to let us know how this goes!