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Live view and notifications not working
app-settings
I am having issues with my ring live view or notifications showing for about two weeks now. My wifi signal is good and health on the device is good as well
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27-08-2021 08:55:58
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Marley_Ring
Hi there, @Krisaceves! As long as your Ring devices are online, your Ring app should be connecting to the device and allowing for notifications. The best first step is to check your [RSSI](https://community.ring.com/t/how-it-works-your-ring-device-rssi-good-vs-poor/229) in the device health section of your Ring app. Good signal is a great start! Next, you'll want to check your Mobile device connection. Please ensure there is not a vpn enabled on your mobile device. I recommend also trying out our [Rapid Ring app](https://support.ring.com/hc/en-us/articles/360028023571-Rapid-Ring-App-Information), designed for the quickest access to live view. Feel free to let us know how this goes! :)
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30-08-2021 06:18:47
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