Hi @rswann97. You do not need a Ring Protect subscription in order to access the Live View, only to see any previously recorded events. For any Live View concerns, I’d recommend starting with our Community Post on the topic here. You’ll find some troubleshooting tips and tricks to start with, as well. You might also want to check the RSSI to see how strong the connection is for your Doorbell. A higher RSSI can cause problems with the Live View connecting.