Configured and linked first t5 Honeywell Thermostat. Then installed and configured second thermostat but couldn’t link second one to ring. Ring app would not pick it up.
Solution: 1. Remove thermostats from Ring AND Residio app. 2. Reinstall and configure both thermostats in Residio app. 3. THEN, choose “set up a device” in Ring, go to “Thermostats,” choose t5 Honeywell, follow prompts and you’ll eventually get the screen where you can choose both thermostats. Works!
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Hi @user29531. Thank you for sharing the troubleshooting steps that worked for you! This can definitely be helpful for other neighbors that may encounter a similar concern. 