Linking second t5 thermostat to ring

Configured and linked first t5 Honeywell Thermostat. Then installed and configured second thermostat but couldn’t link second one to ring. Ring app would not pick it up.
Solution: 1. Remove thermostats from Ring AND Residio app. 2. Reinstall and configure both thermostats in Residio app. 3. THEN, choose “set up a device” in Ring, go to “Thermostats,” choose t5 Honeywell, follow prompts and you’ll eventually get the screen where you can choose both thermostats. Works!

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Hi @user29531. Thank you for sharing the troubleshooting steps that worked for you! This can definitely be helpful for other neighbors that may encounter a similar concern. :slight_smile: