Linked Account problems stopping integration with Water Monitoring & Smoke Alarms (Tech support is a dead end)

When trying to link amazon to my ring app I get the message your Amazon account is already associated with a ring account. Contacted Ring Support:* This issue with with the Amazon account, please contact our parent company Amazon.Contacted Amazon Support:* The issue is with your Ring account, please contact Ring Support.Troubleshooting steps taken:**Amazon Account**1. Removed all Ring devices2. Removed Ring Skill3. Cannot link account4. Verified accounts are not linked at: https://www.amazon.com/ap/adam **Ring Account:*** Removed Skill* Cannot link accountThe skill can be added on the Amazon side, but the Ring side doesn't recognize the Amazon account.**Issue:*** The smoke alarms and water monitoring system can't be integrated.Is anyone else having this issue?Should legal action be taken?