I just installed a Ring Bridge and a Floodlight Wired. I am able to control the Floodlight Light as a device but can neither Turn Lights On/Off at the Group level (I get a “Something didn’t go right. Please try again” error) nor can I change the Auto-Shutoff Timer from 30 seconds (I set it to 5 minutes and SAVE but it always remains at 30 seconds).
How can I fix these major failings? What good is a Group if you cannot manage the devices at the Group level OR a light which turns off before I can see what triggered it to turn on?
I tried the RIng Support chat but no success. They had me uninstall the Ring app, restart my phone, re-install the RIng app. No joy. I also tried deleting both the bridge and light and re-adding them. Still no joy.