I would like to see the Ring app display the Dashboard and its video feeds in landscape mode in addition to portrait.
I have tablets that I use for managing my smart home devices. They have landscape-oriented docks. When I bring up the Ring app, I have to remove the tablet from the dock and turn it around so I can view the Dashboard that shows the live view of my Ring cameras. I would like to be able to view my video feeds while the tablet is still docked in landscape mode. I have not found anything that allows me to change that in the app, nor have I found another app that can view Ring videos.
Couldn’t agree more. Frustrating having to see the app in portrait and then have to watch videos in landscape. The web interface is fine. The app needs help.
Most of the UI works in landscape mode now on iPadOS EXCEPT when you go to the Neighbors feed and drill down to a specific post to look at video/map/comments: then the app reverts to portrait mode (i.e. sideways). When attached to a magic keyboard, that’s most inconvenient.
I called support on this issue. They referred me to this site. where no solution is offered. Also the Ring app does not support external keyboards. Another inconvenience. Obviously, the product testing leaves a bit to be desired. They also forget that add on products do not have to be from Ring. Cameras connect to the same wifi, but do not have to talk to each other. Customer satisfaction is an ongoing process.
So there are complaint posts on here going back to at least 2019 that the app won’t auto rotate to landscape mode. It is now 2023. Many houses now have tablets built into them to manage all of the home systems. My new house has one. And of course, it it mounted in landscape mode. HELLO Earth to Ring is anyone there? You NEED to support landscape mode for the app on startup. It is 2023, this is ridiculous!!!
Why can’t Ring update the app to allow the menus and thumbnails to work in landscape mode. I have a tablet on the bedside as a clock that has the Ring app so I can see alerts at night but it pops to portrait mode every time I go to the app.