Lack of notifications

Hi all,
I’ve recently got a Nokia G11 and have really struggled with getting notifications through on this phone, my partner has the same app on IOS and it comes through as normal.
I’ve looked through the app settings and can’t seem to find anything that would stop it from working. The really strange thing is if I have the app open I seem to get notifications but at any other time it doesn’t work.
Any help would be appreciated

Hi @user28850. Look over the troubleshooting steps in the Help Center article here to help with getting notifications on your device.