Feature Request Board
Kwikset Home Connect 620 integration
The Kwikset Home Connect 620 Z-Wave smart lock is advertised by Kwikset as being compatible with Ring, and is also marketed as replacing the existing Kwikset 888, 910, and 914 products that are all compatible and integrated with the Ring Alarm. I’d like to request that this new lock be integrated into the ecosystem to allow for feature parity with the existing retired locks.
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16-12-2021 01:32:03
Responses (32)
- U
Well I’ll be a monkeys uncle. As soon as I posted my scathing comment, I did a factory reset on both locks. Ran the scan code again and boom shakalaka, got them both in my ring app. No idea what I did different from the previous 50 attempts, but they work. The alarm disarms now upon unlock and arms on one button lock. Soon, I won’t have to get out of bed at all. lol
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18-03-2024 07:13:20
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CocaKoala
@Caitlyn_Ring has any technical staff from Ring even looked at this board? There is a product being advertised that works with Ring, but Ring does not officially support it. It has been almost 2 years and Ring customers are tirelessly getting frustrated. Many of us pay monthly / annual fees and expect the latest updates when new products that are being [ADVERTISED as working with Ring](https://www.kwikset.com/products/detail/home-connect-620-contemporary-keypad-connected-smart-lock-with-z-wave-technology), but in turn do not actually work. Please escalate this, it seems like this is falling on deaf ears / blind eyes.
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10-08-2023 02:27:44
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