Issue/bug with new app 5.25.0 release With iPad - Screen turning

Question

Latest app release 5.25.0 bug with having to rotate your iPad every time you leave live view. Left message with tech today.  There is no real way to communicate an issue like this into help or speak directly with software engineers.

rh7 · Answer

Yes, I noticed this happened after the last ring app update.  Timeline playback only available in vertical mode on iPad.  Please fix!

Jo29 · Answer

Yes, I noticed the same issue of the screen not going to a horizontal orientation for the iPad screen which does not let you play back motion events. This is very inconvenient for the user and leaves the playback feature stuck in a vertical screen orientation, if the feature was available in the last update why was it changed in the recent release. It should be a simple feature to fix if it was available before.  Please fix this soon. Thank you

Feature Request Board

Issue/bug with new app 5.25.0 release With iPad - Screen turning

Didn't find an answer ?