Is there a bug preventing Alexa communication

I've set up numerous Video-doorbell-pros to work Amazon Echo (Alexa) devices. Recently (in the last month) I've run into a communication issue. I set up the Ring doorbell with primarily Echo Dots. When I ask Alexa to "talk to the doorbell", Alexa responds with "the Alexa enabled device doesn't support that". I know that the Ring device is communicating with Alexa as I can push the doorbell outside and Alexa will "announce it" on the Echo device. With the Ring always home application I can go into live view without issue. I've made sure the microphone is unmuted in live view. Any tips/suggestions appreciated.