Is 2nd Gen Doorbell compatible with Chime from Doorbell 3 + Chime Bundle?

After just over one year our Doorbell 3 is no longer working. This was bought as part of a Video Doorbell 3 + Chime bundle (battery). A new battery has been bought and charged but still the same issue, where absolutely nothing happens when the battery is inserted - no flashing blue light when the Doorbell is connecting to the local home wifi network.

Absolutely nothing at all happens when the charged battery is inserted.

The Doorbell 3 is only 13 months old and so outside the warranty period - this is not impressive at all.

Anyway, there is no point in purchasing a Video Doorbell 3 + Chime bundle again, because expensive and we don’t need another hallway Chime.

The Doorbell 3 + Chime bundle is £169, but the original Ring Video Doorbell (2nd Gen) is significantly cheaper at £89.

Question - if we were to buy the Doorbell (2nd Gen) would it be compatible with the Chime bought as part of the Doorbell 3 + Chime bundle ?.

Hi @jbaughan. I would suggest contacting our support team to see if there is anything that can be done to revive your Doorbell 3. Also, the Chime is compatible with all of the Ring Video Doorbells and most Ring Devices. Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.

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