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Invisible "24/7 Customer Support"
"Customer Support" should be easy and intuituve and not drive one to post on the "General Questions" page.- There is no clearly visible "Customer Support" e-mail - There is no "Customer Support" link at the bottom of any of the web-site pages- The "chat" icon gets me a list of equipment as topics to begin the chat- There is a 24/7 phone number (international customers outside the USA have to pay long distance)The term that comes to mind is "sub-optimal".Please consider up-dating your web-page to improve "Customer Services" .
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02-01-2020 13:24:31
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