Hi @user48211. Make sure your Ring Chime is plugged into a working outlet with power, then try resetting it by holding down the reset button on the side for 15 seconds. Attempt to set the Chime back up in the Ring app using the steps under Set Up a Device. If that doesn't work, or the Chime is still unresponsive, please follow up with our [support team](https://support.ring.com/hc/en-us/articles/213608406#callus) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

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