Hi @Alex69. For your concern, try the following troubleshooting steps: - Make sure your Ring app is up-to-date with the latest Ring app version. - [Reboot your Indoor Cam using the Ring app](https://support.ring.com/hc/en-us/articles/7438395032980-Rebooting-your-Video-Doorbell-or-Security-Camera) - Uninstall and reinstall the Ring app on your phone. Make sure your [phone is compatible with the latest app version](https://support.ring.com/hc/en-us/articles/4812209807124-Mobile-Device-Compatibility-and-the-Ring-App), or else you will not be able to reinstall the app. If you have tried these steps and are still having the same concern, give our [support team](https://support.ring.com/hc/en-us/articles/360036196372) a call for further assistance.