Responses (3)

• B

  Brad

  Agree the cord is too short. Because the cord is attached to the power supply, and the micro usb has a proprietary shapped plug, I only see one alternative . . . splice the cord. You have to cut the cord and splice a new cord in. Make sure you mark the cord before you cut so you do not cross the wires, it may not matter, but it might. I only needed a few feet, the longer the cord the more you may have resistance power loss. But I would think 20 feet should be OK. Yes, the power supply for this camera could use a better design.

  1

  •

  20-10-2019 10:32:02

  •

  Reply

  C

  Cob

  A longer cable is needed. 6ft is a joke for a wired security cam, even if indoor.

  7

  •

  08-12-2019 04:19:44

  M

  Marcusm

  I would appreciate you offering a solution, not just a trite word on warranty policies. A six foot proprietary power cable is a design flaw. How about an accessory that works? Unless someone uses this as a desktop camera, I can’t see how it is usable for any other application. I wanted to put my camera on a bookshelf and need 12 feet to reach an outlet. This doesn’t work!

  5

  •

  01-09-2020 06:47:43

  E

  Eagle328

  If it's a micro USB cord, almost any would work. If you want a Ring one they do now have more longer cables in the accessory section. [https://store.ring.com/collections/accessories](https://store.ring.com/collections/accessories)

  0

  •

  01-09-2020 10:41:29

  C

  Cofelice

  am I missing something? The cables in accessors are shorter than the one that comes with the camera?

  0

  •

  12-10-2020 10:43:35

  A

  AA2

  Can we just use a common 120v/2A usb wall charger and a length micro usb cable of our choosing?

  2

  •

  23-10-2020 04:56:12

• T

  Two_of_Two

  Agreed. RIng could easily fix this by providing a Micro USB cable with one end formed for the camera side and one that has a standard USB-A plug on the other, and a separarate USB power adapter, and even sell longer cables as an option. I wonder if anyone has been able to use a standard off-the-shef 10" micro USB cable with the cam instead of the provided power cable. Would it fit the camera side?

  1

  •

  06-04-2020 10:52:50

  •

  Reply

  E

  Eagle328

  This has been asked many times before. You can use a longer cable. If you do a search for this, thoughts threads should come up.

  0

  •

  06-04-2020 10:54:57

  C

  Cob

  Link pls? Or what should I look for on amazon?

  1

  •

  06-04-2020 10:58:33

  E

  Eagle328

  Any micro USB cable will work. Amazon has many to choose from. You can even get a different color. I have attached a screenshot of the page from Ring where they state you can use one but only inside.

  2

  •

  06-04-2020 11:45:16

  C

  Cob

  Thanks - that’ll work. I just wish they had includes it to begin with.

  1

  •

  07-04-2020 12:16:01

  E

  Eagle328

  It is kind of short for it purpose. Especially if you don't have an outlet below it. At least the cables aren't too expensive. Hopefully they will add a longer one in the future.

  2

  •

  07-04-2020 12:50:00

• C

  Caitlyn_Ring

  0

  •

  20-09-2022 10:26:09

  •

  Reply