Incorrect plug arrived with outdoor stick up camera

Hi i ordered a Ring Stick up outdoor plug in camera, when the camera arrived it had the incorrect plug in the box the adapter was a two pin european plug but in Ireland we use a 3 pin plug. I have emailed a number of times but i did not get any response from Ring.

Hi @Anthonypwalsh1. Email support is not currently available if you are emailing For this support, you will need to call in directly to get the correct plug sent out to you. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.