Incorrect plug arrived with outdoor stick up camera

Hi i ordered a Ring Stick up outdoor plug in camera, when the camera arrived it had the incorrect plug in the box the adapter was a two pin european plug but in Ireland we use a 3 pin plug. I have emailed a number of times but i did not get any response from Ring.

Hi @Anthonypwalsh1. Email support is not currently available if you are emailing help@ring.com. For this support, you will need to call in directly to get the correct plug sent out to you. Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.

@Anthonypwalsh1 did you ever get sorted? Years later they still seem to be having the same problems and what’s worse the customer agent I reached out to said that they couldn’t supply me with the correct plug

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