Incorrect plug arrived with outdoor stick up camera

Hi i ordered a Ring Stick up outdoor plug in camera, when the camera arrived it had the incorrect plug in the box the adapter was a two pin european plug but in Ireland we use a 3 pin plug. I have emailed a number of times but i did not get any response from Ring.

Hi @Anthonypwalsh1. Email support is not currently available if you are emailing help@ring.com. For this support, you will need to call in directly to get the correct plug sent out to you. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.