General Topics
In the UK, Ring charging me in USD so I have to pay a foreign currency fee every month! Why?
I have a Ring Doorbell and pay the monthly fee for storage of videos. I have just looked at my online banking and can see my bank have charged me an online currency fee because they have charged me in USD?? Why would they do that? You must have thousands of UK customers? Makes no sense and is a con.
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04-12-2019 09:22:58
Responses (8)
- C
Hi neighbors! If you are being billed in the wrong currency for your Ring Protect plan, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). They can review your account and ensure that your plan is being billed in the correct currency. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support. :)
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31-05-2022 05:13:01
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- R
Same problem here. Been on the phone to Ring support agent for over 40 minutes and still not sorted the problem! Absolutely ridiculous!
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02-07-2022 09:39:18
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Suecoo66
I've got the same problem, I think it's your card provider charging though not ring
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28-05-2022 08:17:42
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