Feature Request Board

Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.

E
Improved message when recording is turned off
hardwired-security-cameras
app-settings

rotect trial was cancelled. We don't want recordings.Right now, when click on a Live View log record, I get the message: : "You have lost access to your videos! Without Ring Video Recording you cannot review any of your Ring videos."That I am being told I LOST ACCESS and that I CANNOT REVIEW suggests there are still recordings being made. IF there are no recordings, then the message should say something to the effect: "You do not have an active Protect plan for recording. There are no recordings being made. If you would like to record videos contact us at ...."

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29-04-2020 14:04:51

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