I bought the ring protect plan and even though I live in the UK the plan processes payments in dollars and everytime iv done this my bank charges me extra for international payments and exchange rate fee. Would expect ring to charge people in correct currency they reside to avoid these extra fees when taking out the protect plan unless you live in the US.
Sorry to hear about this @Naz786! This should definitely be billing you in the currency at which you use depending on your region. For the best assistance with this, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.