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I need a phone number to change my email address
SOMEONE PLEASE POST A US PHONE NUMBER WHERE I CAN CALL TO CHANGE MY E-MAIL ADDRESS. WHY DID YOU LOCK DOWN CUSTOMER ACCESS TO E-MAIL IN THE PROFILE? THIS ONLY MAKES IT HARDER ON PEOPLE TO UPDATE THEIR ACCOUNTS WHEN THEIR ISP CHANGES.
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06-05-2020 05:04:34
Responses (3)
- S
Thank you for the explanation. After spending an hour and a half on the phone trying to get the account e-mail changed, which includes problems y'all have internally there with your software, it is unlikely I would recommend your product to anyone. Your staff are nice people, but you are limited by how your management thinks about things. The greatest sales organizations in the world can't survive if the product support ties up people on things as simple as an e-mail change.
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06-05-2020 17:18:27
AAfter reading all of this, the question still seems to remain: WHAT IS THE PHONE NUMBER TO CONTACT FOR SUPPORT?! I have the same issue and my billing info is being sent to an email that will soon be discontinued. If RIng would like to continue my patronage, then I would appreciate some assistance in updating my email address? Thanks!
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12-05-2020 14:39:49
- F
Try logging into your account and going to the settings or profile section. There may be an option to change your email address there. If you're still having trouble, try contacting customer support via chat or email. Look for contact information on the company's website or social media pages. If you're having trouble contacting customer support, you could try using a [uk temp number](https://quackr.io/temporary-numbers/united-kingdom).I hope this helps! Don't give up - you'll be able to get your email address updated eventually. Let us know if you have any other questions or concerns.
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23-02-2023 19:13:02
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- C•
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24-02-2023 16:29:21
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STEPHENKENT
y'all ppened hours ago, I am on hold for 1/2 hour to do something simple like change my e-mail address. We are not renewing our contract when it comes up. This is insane to spend MY TIME doing something as simple as trying to update an e-mail address. On top of it I am listening you your people ramble in ads about the benefits of RING which frankly is a crappy camera anyway because the lag is so slow the only thing it catches is people walking away from it. What a waste. It says Amazon owns you. No wonder so many empliyees at Amazon are upset - if you treat people this way.
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06-05-2020 14:17:41
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