Ring Accessories
Browse posts, comment, and join in the discussion about Ring Chime, Chime Pro, and more.
B
User Solution
I have 2 Kwikset XXXX locks issues
works-with-ring
smart-lock
cs-support
I have 2 Kwikset XXXX locks one older and one new. The older one works flawlessly allows me to add guest codes, change codes and integrated with the alarm. The newer one does not. Any ideas? The locks are listed as fully compatible.
240 •
0 •
0 •
01-04-2024 11:25:38
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Justin_Ring
Hi @B0ugatsa. If you have made sure the new lock has the same settings and permissions in the Ring app as the older one and it is not working correctly, I suggest reaching out to our support team for further assistance. They will be able to go through more in-depth troubleshooting than we can here in the Community. Give our support team a call using one of the numbers available here.
0
03-04-2024 05:13:09
•