I can't find Ring Camera Snapshots

I cannot figure out how to see my Ring Doorbell camera snapshots. We've had the doorbell for probably close to a year now. I remember turning the setting on for it when we first got it and I remember actually seeing some snapshots somewhere from it. But I never looked at them again and honestly forgot that feature even existed. Then something happened at my neighbors house across the street today and I told them I'd check all my camera videos to see if it picked up anything. And then I remembered... my camera takes snapshots! Can't find them. No clue how. I googled and followed the directions of opening my app and clicking on Live View and swiping. It didn't do anything. I went back into my settings to make sure snapshots is turned on, it is. I can even see the option in settings to delete them. I even started a live chat with Ring support. She only gave me the same directions as Google and when I told her it did not work, she just gave me the directions to turn them on. But it is turned on. Also, I don't see snapshots in my camera history either. I only see videos to view there as usual. Can anyone help? Thank you in advance!