I can’t change the ring chime to a different one. It keeps defaulting to the original chime

I I can’t change the ring chime to a different one. It keeps defaulting to the original ring chime. Even after saving changes. It just goes back the the default one.

Hi @34a6e6befa52e5de3986f6fb77c4e3. Make sure your Ring App is fully updated before trying to edit the Ring Chime tone. If you have a different smartphone or tablet, try signing into your Ring account on there and seeing if it will let you adjust the chime tone. If that doesn’t work, you can reset the Ring Chime by holding down the reset on the side of it for at least 15 seconds. After that, set the Chime back up in the Ring App using the steps under Set Up a Device. Let me know if that allows you to adjust the chime tone. :slight_smile: