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I am not able to use shared device
shared-users
troubleshooting
I have an issue with accepting a shared ring doorbell wired device I accept the email my account shows up in the account that is sharing the device but I can’t use the device I’m pretty sure that there is some kinda bug. I have contacted support over the phone and they really couldn’t help either. What should I do now?
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24-12-2023 08:25:03
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Justin_Ring
Hi @user72347. To clarify, once you accept the Shared User invite, is the Doorbell not showing up in your Ring app?
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26-12-2023 07:33:41
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