Hi @FrazierL. To check on the status of your replacement, you'll want to follow up with our support team. You can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

Good luck. My Ring Pro 2 failed 4 weeks ago and they can not tell me when the replacement will be available. Yet, they have them in stock for immediate new purchase. Unacceptable. I have no doorbell nor security camera for a month.

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