How to change ownership
Hi. My device lost WiFi connection as it had run out of battery for a while. I tried all the tips on the app but nothing worked. The topics in the app tel you to do a few options but some are not available on the app and some are just pure useless. This is the first time I’ve had an issue with the device and I find the info on the app useless and trying to simply reconnect my device to the WiFi should not be harder than a job interview with no result at the end 2 hours in. Now I have deleted my device from my app to try and re-instal it as a new device but of course I can’t do that as it’s already owned by me so now I need to know what to do to connect this stupid thing.
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11-04-2020 11:21:27
Responses (1)
- M
Hey neighbors! If you are still needing to change the ownership of your Ring device, please follow the steps in our [Change of Ownership help center article](https://support.ring.com/hc/en-us/articles/360025997592-Ownership-of-a-Ring-Device). I hope this helps! :)
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13-04-2020 06:16:47
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GonzoFam1
That happened to our but my husband re-set it and is now working. Try the same setting procedures.
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11-04-2020 11:50:27
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