Hello I have the Liftmaster 828 LM Internet Gateway in Ring and I saw somewhere that some users they could add to Ring. I have running it in MYQ application from chamberlain without any issues all is perfect and also I followed the tutorial from RING to connect the MYQ app with RING but when both apps are linked simply this device are not detected and I can’t select it to be updated in RING. How can be added to RING the Liftmaster 828 LM Internet Gateway in Ring? Thank you
Hi @coerrace. I would verify that your Ring app and phone are up-to-date with the latest updates. We also have this Help Center article on the LiftMaster myQ Smart Garage Control setup and use. If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available here for further assistance. If you are outside of the US, please visit here to see how to contact support.