How do you return a faulty product under the extended warranty?

I have a floodlight cam where both of the floodlights no longer work!

How do you claim under the extended warranty to have the faulty floodlight cam replaced?

Hi @Fab2052. For any warranty concerns, you’ll want to contact our support team directly so they can take a look at your device for you. You can give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. :slight_smile: