What is the warranty on the solar panel? I think mine may not be working anymore. Mine worked great at first but now it won't charge my battery. I have to remove and charge it myself in the house.

All products have the same Warranty, which you can learn more about [here.](https://shop.ring.com/pages/warranty)

It is visible immediately! Perhaps you may need to check the power supply. I found only this article [Do Solar Panels Need Maintenance? - Blog About Solar Energy | Websolarguide](https://websolarguide.com/do-solar-panels-need-maintenance/)

What do you mean check power supply! It has a battery and The solar panel I thought was supposed to be charging as battery in the camera was going down? The battery for my security camera keeps going down and the solar charger doesn’t seem to be affecting it .

What we require is a charging symbol incorporated into the app so we can tell if the solar panel is charging the battery

Hey neighbors! Thank you for working with each other in this thread to resolve your concern with your device not registering the solar panel as connected in the app. We did have this bug in the app before where it would ask you to add a solar panel to extend your battery life, which has seen been resolved. At this time, if your app is not showing the solar panel as connected under your device's Device Health page, you will want to ensure the device is connected properly. I recommend detaching the solar panel from your Ring device and then attaching it back, while also ensuring that there is no dust and debris on the solar panel and at the connection. After checking the connection, if you find that it is still not showing as connected in the Device Health section, please try resetting your Ring camera by pressing and holding the setup button for 20 seconds. After this reset, re-establish the connection your device has in your Ring app by tapping on Reconnect or Change Wifi Network under Device Health. This will take you through another setup of the device in the Ring app. Once completed, check the Device Health again to see if the solar panel is showing as connected. In the event you may not see the solar panel connected still, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please go [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

My panel had stopped working , so I tried all of Chelsea\_Ring's recommendations, but still not working. Then I examined the wiring more closely and noticed that a critter had chewed right through the cable from the panel to the camera! Suspect either a crow or a squirrel. They were crafty enough to remain behind the camera, so they didn't get caught on camera :smiley: Anyway, spliced the two wires in the cable together, soldered them, taped each individual wire carefully with electrical tape, and then around the whole cable, and now it's working fine again.

One of the responses from Ring earlier in this thread did note that the status should display a value noting the presence of the Solar Panel. This has been inconsistent. At times, the Solar Status displayed a value which noted that it was present. At other times, such as is currently the case for me again, the Solar Status displays Not Connected. Obviously this continues to be a trouble spot. The only reason I would consider buying the solar panel for the Video Doorbell 2 is that it MIGHT be working regardless. I already had one replaced after a month or two of ownership, but without a reliable way to tell if it’s actually connected and/or working, it’s hard to recommend.