How do I get my alarm certificate for insurance while on trial?

I am on the trial plan, but my pay protect plus starts 2/3/2020. It shows professional in my app, but there is no certificate listed.

Hey @Alkemyst. In order to obtain your certificate, you will need to make sure you are logged into when going into your Settings > Professional for the certificate to populate. If you have any further concerns, please reach out to our support team here and they can further assist.