A
How do I disable 2 step authentication
battery-video-doorbell
two-step-verification
troubleshooting
Recent purchase - set up accout with 2 step authentication.\
issue is whenever I try to log in with my phone. As soon as I move focus on my phone to get the SMS.
it logs me out the app...
And so on.... quite infuriating really.
And when I finally get into the app. there is no device pair availabe at all.
surely this should be more simple than this.
Previous (different make of doorbell). 4 clicks and done
1381 •
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03-09-2023 12:54:29
Responses (3)
J
Hi @user51307. Ring uses 2FA for the Ring app, web app, Neighbors app, and forum to add an extra layer of security to your account. As of now, the option to stay logged into the forum for 30 days or to stay logged in till you log out has not been added. As we value our neighbors' feedback, we've created a [Feature Request board](https://community.ring.com/c/products/24). Feel free to add this and any future feature requests there. This will help us organize and share your requests with our teams here, as well as allow other neighbors to comment and add interest, all in one place.
0
12-09-2023 10:41:47
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Caitlyn_Ring
0
06-09-2023 03:29:18
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