General Topics
leecollings
How can I deactivate Two Factor Authentication?
I found an online support guide with steps to activate and deactivate two factor authentication but the steps on there do not accurate reflect what’s in the iOS app. The only options I can see is to turn two factor for sms on or off. I don’t want this, I’d like to remove it completely (I current have codes emailed to me). How can I disable 2FA?
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58 •
07-05-2020 09:20:34
Responses (17)
- U
I need to turn-off Two-Step Verification. But I learned that Ring requires Two-Step Verification which is unnecessary & is nothing but a delay that makes Ring Doorbell Video a waste of time. I use a Desktop where it says I can be signed-in for 30-days. But I am not logged-in for any length of time because as soon as I close the website to go on to other matters, I am automatically logged-out. Ring Doorbell Video is a real disappointment. Please give customers a choice. Thanks.
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01-01-2023 09:20:29
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- U
It seems not well thought policy. By the time you go through the authentication process there is no need to check who’s at your door. Ring team needs to provide an option to turn off the two factors authentication …
•3
05-01-2023 01:48:54
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- J
Hi neighbors. I was able to find this Feature Request [post](https://community.ring.com/t/optional-two-factor-identification/88300) where other neighbors are asking for the same feature. Feel free to vote or comment on it.
•1
14-02-2023 05:45:05
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UThis has been going on for a long time. The fact that I as the owner of the account can’t add administrator credentials to someone of my choosing is a joke. My ring account won’t be going for much longer.
•0
06-07-2024 03:33:15
- L
TFA makes the app more useless than it already is. It already doesn't send notifications. If I happen to be home when someone comes by and my chime happens to work on that day, between the latency and 2FA I can't log in fast enough to see who's at the door. Why don't you at least let it interface with Trusted Places? I had a better system set up 20 years ago with an Apache server running on top of Windows ME. That's right. The worst OS ever, but my system was still more reliable. I wouldn't have purchased it if I knew every "update" would make it less functional.
•1
28-02-2023 12:43:52
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scooby385
just got a ring doorbell but its going back for a refund.this 2 factor authentification is useless there should be a proper opt out option its the most useless bit of software ever.i would be quicker just going to the door and opening it to see who is there.or call a neighbour.
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27-12-2022 03:43:08
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