your canned answer doesn’t work.
Your system kicks me out of my session daily, then won’t let me back in for hours. The verification code entry time only lasts for one minute, not ten, so I have to retry and if the email doesn’t come through in time, I have to do it again. When I get it in time, I then get an error code and I have to try again and finally give up until later. Yes, I do have multiple sessions going. Is there a problem with that?
This is not working for me, and your lack of available support is beginning to get infuriating.
Requiring the two factor authentication is your option that is not so welcome, especially without support to make sure it works right.
Maybe you can have someone check things to make sure they are operating as advertised.