How can I ask the Ring support a question about my subscription

I want to upgrade my basic to plus but I have couple questions I want to get help with first so how do I ask ring support via chat or email. I don’t have time to call but I did it before but can’t remember what I did to get response from ring support

Hi @ron1973kim. We no longer have chat or email support at this time for our neighbors due to staffing restrictions from COVID-19. I can answer any questions you have here. :slight_smile: