Can’t get the device to connect to my wifi

Hey there, @Cleo! Can you please be more specific on what you are needing help with? Please include information about your device, how it is not connecting, and anything else that may be helpful so our Community can assist. Thank you!

I have several ring devices and 3 chime pros. Never had any issues before today. Installed a new spotlight cam and it is even closer to wifi than the others. When I try to connect, my chime pros will say “ring device found, now connecting” and never ever connect.