Had basic protect plan and upgraded

Can anyone advise…we paid our protect basic plan for two devices on the 14th June 2022 and didn’t realise until today that the Protect plus account for £80 covers unlimited devices at one address. So we paid the £80, but will we get any money back for the Protect basic plan as we have only used it from the 14th June until today 2nd July 2022?

None of us have access to your account info so you’ll have to contact Support to get an answer (https://support.ring.com/hc/en-us/articles/213608406-Contact-Us)

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