Google Home Integration/Support

Again, suggesting something that should of been intergrated from the start.

Many of us are Google Home users and the poor intergration there is with Google Home at the moment, is NOT good enough - especialy when the products are ‘home security’ based. And therfore, taloring your products intergration to one smart ecosystem (ie Amazons Alexa) isnt benificial for your customers personal home security, especialy when we pay a subscription, if we cant utilise it within our own personal smart home ecosystem such as Google Home for example.

Many features such as being able to see someone at your door on a Google Nest Hub or getting a alert from the Google Nest Mini about a doorbell press are just some of the basic features that should of been intergrated into these ring products.

Shouldnt matter if Google is a competator within this market, and by limmiting (proper) support to just Alexa devices, isnt helping many of the customers who have Google devices. We chose Ring becouse it was either a cheaper/‘better’ solution than Nest’s offerings and therfore shouldnt still be limited by what assistant we chose to run our home on. A great example is Phillips with their balanced approach to support with the bulbs they do, no lack of basic support for either assistant, making it fair and brilliant for customers, nomatter what assistant they have.

We shouldnt have to keep on banging on/suggesting this but, Google support/intergration needs a major improvement. And no, its not Google limiting the intergration (as they’ve told me), its Ring not implementing the features.

Hopefully we see better support soon.

As my Ring equipment eventually breaks down, I will slowly replace them with Google Nest. Alexa is not a compelling service so I would rather buy new hardware than switch to the Alexa ecosystem.