Responses (12)
Hi @Bill38100 ,
apologise to get back to you only now.
From the picture provided I was not able to see if the yellow cable has been set up correctly.
Can you please try to push the cable a bit more or double check if both Pin in-out are correctly connected ?
Thanks for your patience and cooperation.
The cable of the phone are connected to the input BUS and the wires of the ring intercom are connected to the same BUS connectors
I check 3 times that everything is connected
Pino_Ring
Hi @Bill38100, Welcome to the Ring Community.
We’d be happy to take a closer look at this with you.
However before to do that can you please send us a picture of the wiring and another picture of the case of your current indoor intercom?
Our team will then be able to investigate this further. We look forward to hearing back from you.
Have a nice day.
0
25-01-2024 01:26:05
•