Feature Request Board

Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.

E
Glass break sensor
works-with-ring
product-request

It would be great to have an actual glass break sensor for the alarm system. It’s a real short coming of the ring alarm system that otherwise is a very good system. I do not wish to use an echo to listen for glass break sounds. A dedicated glass break sensor that is fine tuned to the sounds of breaking glass and can pick up the shock waves from glass breakage would be a much better solution

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486

19-03-2020 04:06:08

Responses (69)

  • T

    I’m in exactly the same situation. My daughter does have an Echo dot in her room that would detect glass breakage, but we can’t use it in Home mode. Why? Why is glass breakage only something that could happen in Away mode? This is a simple software change. Please Ring team, this makes zero sense.

    0

    08-03-2021 05:38:46

    • R

      It seems that the desire to bring people forcibly into the Amazon ecosphere is more important than meeting a clear customer need.Why else wouldn't they develop such a device?With current antitrust concerns being floated regarding some of the key tech companies, ignoring customer needs to prop up a related business is anticompetitive behavior that works as evidence in those cases.

      0

      15-03-2021 03:39:25

      • B

        So as I understand it, there is no solution to notify me that an intruder has broken into my house through a broken window in the middle of the night while I slept through the sound because it was very far from my actual bedroom? Because of this people WILL die because Ring only has solutions for this problem which work when nobody is home. I'm not sure about everyone else but I place my life above the value of my stuff but apparently Ring doesn't see things the same way. Unfortunately, even when someone dies I doubt the company will see this as necessary. I expect someone already has died.Thinking I probably should have stayed with simplisafe, at least my mom is safe with my old alarm system.

        4

        23-04-2021 15:30:49

        • S

          Actually so disappointed that ring doesn't offer glass break detectors. We were just about to buy and switch over to them as our alarm providers. Guess we will look else where until Ring shows they're actually open to suggestions from their customers. I see this conversation has been going on since 2019, and absolutely nothing has been done. You'd think 2 years would be long enough to release or come up with something.

          3

          03-05-2021 17:35:59

          • M

            Yes please can we have this in the alarm range, rather that a work around using Alex.

            0

            05-05-2021 17:34:38

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