I just installed the ring gen2 security system today. I’m pleased with the purchase, however, the volume from the gen2 keypad is way too low. Specifically, the count-down sounds when the system is arming or the alarm is about to go off. The audio volume is turned all the way up in the ring app, but it’s still too low. I’ve noticed that others have also complained of this issue. I hope this can be corrected via a firmware update.