Hi guys, after some help or if this is a known bug
Live chat currently closed so seeing if anyone has answers before I get on to them tomorrow
I have a Gen 2 Chime, and Gen 2 Chime Pro. Just installed the normal chime today. Firmware is up to date on both, App is up to date on Android
I selected Westminster on both, the preview plays through my phone first, then when Testing on Chime, the sound from the normal chime is completely different to the preview. The sound from the Chime Pro is identical to the preview.
Apologies for the dog going nuts at the end, he knows the Chime tone too well hah
Every tone plays correctly except Westminster and Westminster Soft. Both of these play a faster tempo than the preview played through my phone, and different to that of the Chime Pro
Hi @JOSEF. I have not heard any new information regarding this. I would suggest following up with the support team on your open support ticket to see when this concern might be corrected.