I need my front door ring to work. I need it fixed ASAP. How do I watch my house if it keeps saying it needs charged after I charge it!!! I need customer service to call and fix this ASAP.
Hi @Jendawn. If your Doorbell experiences a large number of dings, motions, and Live Views, the battery may drain more quickly than normal. If you’re experiencing a lot of concerns with the battery on your Doorbell, you can give our support team a call at one of the numbers available here. They’ll be able to look into this more closely for you and offer more advanced support. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.