General Topics
Not sure where to look? Browse general posts, topics, conversations and more.
S
Free trial ended, started subscription and all videos are gone
cs-support
wireless-security-cameras
ring-protect-plans
Hi. My 30 day trial ended at midnight last night. I got the message from Ring, and a couple of minutes later had a card added and subscription activated. I already had two other cameras (with subs), so assumed that the new camera would be automatically. Clearly I was wrong.Anyway, all the videos from the last 30 days were then immediately deleted from the new camera. This really sucks. Is there no way I can get them back? It was a matter of minutes.
781 •
0 •
0 •
26-06-2022 10:15:44
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates